Outage

Incident Report for Spelman College - Technology Services

Resolved

This incident has been resolved.

Posted Jul 19, 2024 - 18:59 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 19, 2024 - 18:28 EDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 19, 2024 - 12:19 EDT

Update

Issue identified, Vendors are working to resolve

Posted Jul 19, 2024 - 11:13 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 19, 2024 - 11:11 EDT

Investigating

Outage reported by vendors in relation Microsoft/Crowdstrike reported outage
-Etrieve
-Touchnet
-CRM Advance

Posted Jul 19, 2024 - 08:00 EDT

This incident affected: eTrieve, Touchnet, and CRM Advance.